| Samsung Members |  | |
 | ||
Samsung Electronics Co. Ltd. | ||
Tools | ||
| VERSION/BUILD: 2.2.05 | ||
| UPDATED: 31 October 2017 | ||
| REQUIRES ANDROID: 5.0 and up | ||
| FILE SIZE: 15.04 M |
(Services offered the above vary by different country and region.)
■ Support
- FAQ: Experience fast trouble shooting, Galaxy specialized FAQ provides descriptions of how to resolve problems with direct links to related setting pages.
- Ask questions: User question will be answered within 24 hours during business hours (can be delayed by circumstances.)
- Error report: The more errors have been reported, the better Galaxy will be.
- Device diagnosis: Users can check the hardware status of their devices as well as optimize device performance by cleaning RAM, storage usage with one touch.
- A/S center: help to find a service center location and make reservation for needed customers.
■ Community
- Users can share their opinions or discuss various topics freely in this space.
■ Benefit
- Join membership program to experience various benefits for Galaxy users.
※ Note:
1. Device supported: Android 5.0 and above.
2. This application request network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply.
※ Access permission
The following access permissions are required for service delivery. For optional access permissions, the default feature of the service is enabled, although not allowed.
[Essential Access Permission]
- none
[Optional Access Permission]
- Telephone: Purpose of calling the service center and checking the device number
- Camera: Purpose of diagnosis of camera function
- Microphone: purpose of diagnosis of recording function
- Location: Purpose of diagnosis of location function
- Storage: Purpose of providing attaching error log and photo file when reporting error
If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.
Google Play Rating
4.4
41,181 total
529,050
46,983
31,795
2376
12,977
App Screenshots
What's New
- * A list of supported countries and products can be found at the bottom.
v2.2.05
- bug fix
v2.0.99
- bug fix
v2.0.97
- add feature : App Shortcuts
- improve tag feature on community
v2.0.93
- bug fix for battery test in diagnostics
v2.0.89
- add image for comment of community
- improve contact us feature
v2.0.81
- support landscape mode
- improve community tab and add tag feature
v2.0.63
- Add feature for Diagnotics
v2.0.57
- Bug fix for error report feature
v2.0.56
- Bug fix
v2.0.51
- New UX
Download & Instructions
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